Fusion Connect

3 Promotion-Promotion jplist-topic-Business-Phone jplist-topic-Free-Phone jplist-topic-Promo jplist-topic-promotion jplist-topic-Q3-Promo 1 99999356451 0.356451

Business Voice Service w/Free Phone Rental

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____Q3 2020 End User Promotions zzzzzQ3 2020 End User Promotions

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4 Promotion-Promotion jplist-topic-End-User-Promotions jplist-topic-Promo jplist-topic-Promos jplist-topic-Q3-Promo 1 99999356497 0.356497

Q3 2020 End User Promotions

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____Two Months Free POTS Promotion zzzzzTwo Months Free POTS Promotion

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5 Promotion-Promotion jplist-topic-Free jplist-topic-pots jplist-topic-Promo jplist-topic-promotion 1 99999363606 0.363606

Two Months Free POTS Promotion

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____Referral Partner Spiff zzzzzReferral Partner Spiff

Connect for Success

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6 SPIFF-SPIFF jplist-topic-Q3 jplist-topic-Referral-Partner jplist-topic-spiff 1 99999384180 0.384180

Referral Partner Spiff

SPIFF

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Fusion Elite Account Support Fusion Elite Account Support

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7 Brochure-Brochure jplist-topic-Account jplist-topic-Elite jplist-topic-Implementation jplist-topic-Process jplist-topic-Support 0 231531 231531

Fusion Elite Account Support

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Fusion Wins $250,000 Contact Center Agreement Fusion Wins $250,000 Contact Center Agreement

Recently Acquired TFB's Contact Center Software Solves Communications Challenges of Major West Coast County GovernmentNEW YORK, N.Y., April ...

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8 Success-Story-Success-Story jplist-topic-Cloud-Contact-Center---Call-Center 0 74322 74322 Recently Acquired TFB's Contact Center Software Solves Communications Challenges of Major West Coast County GovernmentNEW YORK, N.Y., April 20, 2016 -- Fusion (NASDAQ: FSNN), a leading provider of cloud services, announced today that it won a $250,000 contract to provide an advanced contact center solution to support the social services division of a major West Coast county government. The contract was won in partnership with an international IT solutions provider and systems integrator. The partner, which has been collaborating with Fusion's recently acquired TFB on delivering leading edge contact center solutions for more than twenty years, cited TFB's open architecture, standards-based technology and extensive suite of customized and user-configurable features for its selection."The government agency had serious challenges managing the peaks and valleys of call volumes in its day to day operations, and needed a solution that would drive significant cost and productivity efficiencies while improving service for its clients. In response, we delivered automated as well as scheduled callback, giving clients choices on how they wish to be contacted, and greater control over their experience with the agency," said Russell P. Markman, Fusion's President of Business Services. "This is Fusion's first implementation following our recent acquisition of TFB, and we are pleased to deliver a solution that will improve communications for this agency which delivers critical services to the population in its area."Fusion's contact center solution is fully redundant, with failover safeguards built in, allowing the agency to continue to provide call routing, queuing and distribution functionality to serve its clients even in the event of natural or other disaster. Call recording is an integral part of the solution as well, required to ensure successful outcomes, and to provide an audit trail in the event of incident. Of critical importance to the agency is the solution's user configurable interface for reporting and real-time monitoring, including dynamic filters, extensive permissions, and rules-based alarms, providing cradle to grave reporting across all contact center functions to provide an optimal client experience.

Fusion Wins $250,000 Contact Center Agreement

Success Story

Recently Acquired TFB's Contact Center Software Solves Communications Challenges of Major West Coast County GovernmentNEW YORK, N.Y., April 20, 2016 ...

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Fusion IP trunking rate card Fusion IP trunking rate card

2015 Fusion IP trunking information and rate card

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9 Product-Literature-Product-Literature 0 20226 20226 2015 Fusion IP trunking information and rate card

Fusion IP trunking rate card

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2015 Fusion IP trunking information and rate card

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FusionWorks Pro UC FusionWorks Pro UC

Connect to anyone, anywhere, on any device

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10 Product-Literature-Product-Literature jplist-topic-Fusionworks-Pro-Uc jplist-topic-Product-Sheet jplist-topic-uc 0 293470 293470

FusionWorks Pro UC

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Fusion Connect Dedicated Internet Access (DIA).. → Fusion Connect Dedicated Internet Access (DIA).. →

Flexible Bandwidth. SLA-backed. Nationwide.

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11 Product-Literature-Product-Literature jplist-topic-Access jplist-topic-dia jplist-topic-Product-Sheet 0 293703 293703

Fusion Connect Dedicated Internet Access (DIA) Product Sheet

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FusionWorks FusionWorks

Improve the way your employees communicate, in and out of the office

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12 Product-Literature-Product-Literature jplist-topic-Fusionworks jplist-topic-hosted-voice jplist-topic-Product-Sheet 0 293528 293528

FusionWorks

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Fusion Connect Microsoft Office 365 Product Sheet Fusion Connect Microsoft Office 365 Product Sheet

Better Productivity. More Mobility

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13 Product-Literature-Product-Literature jplist-topic-Microsoft-Office-365 jplist-topic-Office-365 jplist-topic-Product-Sheet 0 293714 293714

Fusion Connect Microsoft Office 365 Product Sheet

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FusionWorks UC One Product Sheet FusionWorks UC One Product Sheet

Unified Communications for Improved Collaboration

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14 Product-Literature-Product-Literature jplist-topic-Fusionworks-Uc-One jplist-topic-Product-Sheet jplist-topic-uc 0 293567 293567

FusionWorks UC One Product Sheet

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Fusion Connect Microsoft 365 Product Sheet Fusion Connect Microsoft 365 Product Sheet

An integrated solution bringing together best-in-class productivity tools, ...

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15 Product-Literature-Product-Literature jplist-topic-Microsoft-365 jplist-topic-Product-Sheet 0 293735 293735

Fusion Connect Microsoft 365 Product Sheet

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Fusion Connect SIP Fusion Connect SIP

Optimize budget and bandwidth by combining voice and data on a single IP ...

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16 Product-Literature-Product-Literature jplist-topic-Fusion-SIP jplist-topic-Product-Sheet jplist-topic-sip 0 293588 293588

Fusion Connect SIP

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FusionWorks Suite Product Sheet FusionWorks Suite Product Sheet

Improve the way your employees communicate, in and out of the office

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17 Product-Literature-Product-Literature jplist-topic-Fusionworks jplist-topic-Product-Sheet jplist-topic-Suite 0 293766 293766

FusionWorks Suite Product Sheet

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Fusion Connect Business Voice Lines (POTS).. → Fusion Connect Business Voice Lines (POTS).. →

Answering Your Communication Needs

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18 Product-Literature-Product-Literature jplist-topic-pots jplist-topic-Product-Sheet jplist-topic-voice 0 293619 293619

Fusion Connect Business Voice Lines (POTS) Product Sheet

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FusionWorks Pro Features Product Sheet FusionWorks Pro Features Product Sheet

Data Sheet

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19 Product-Literature-Product-Literature jplist-topic-Features jplist-topic-Fusionworks-Pro jplist-topic-Product-Sheet 0 293777 293777

FusionWorks Pro Features Product Sheet

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Fusion Connect SD-WAN Product Sheet Fusion Connect SD-WAN Product Sheet

Simplify Network Management. Optimize Application Performance.

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20 Product-Literature-Product-Literature jplist-topic-Product-Sheet jplist-topic-SD-WAN 0 293640 293640

Fusion Connect SD-WAN Product Sheet

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FusionWorks Pro Hoteling Product Sheet FusionWorks Pro Hoteling Product Sheet

Any Shared Phone Acts as Your Own

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21 Product-Literature-Product-Literature jplist-topic-Fusionworks-Pro jplist-topic-Hoteling jplist-topic-Product-Sheet 0 293788 293788

FusionWorks Pro Hoteling Product Sheet

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Fusion Connect MPLS Product Sheet Fusion Connect MPLS Product Sheet

Multi-carrier Private Networking for your Business

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22 Product-Literature-Product-Literature jplist-topic-mpls jplist-topic-Product-Sheet 0 293651 293651

Fusion Connect MPLS Product Sheet

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Fusion Connect Partner Overview Fusion Connect Partner Overview

The Fusion Connect Partner Program

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23 Partner-Resource-Partner-Resource jplist-topic-Partner jplist-topic-Partner-Program jplist-topic-Program 0 293829 293829

Fusion Connect Partner Overview

Partner Resource

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FusionWorks Pro Product Sheet FusionWorks Pro Product Sheet

Connect. Communicate. Collaborate

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24 Product-Literature-Product-Literature jplist-topic-Fusionworks-Pro jplist-topic-hosted-voice jplist-topic-Product-Sheet 0 293449 293449

FusionWorks Pro Product Sheet

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Fusion Connect Unified Threat Management Product.. → Fusion Connect Unified Threat Management Product.. →

Comprehensive Security Solutions

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25 Product-Literature-Product-Literature jplist-topic-Product-Sheet jplist-topic-security jplist-topic-UTM 0 293672 293672

Fusion Connect Unified Threat Management Product Sheet

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Fusion Connect Unified Product Catalog Naming.. → Fusion Connect Unified Product Catalog Naming.. →

New Product Naming with Legacy Platform Mapping

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26 Product-Literature-Product-Literature jplist-topic-Product-Mapping jplist-topic-Unified-Product-Catalog 0 294249 294249

Fusion Connect Unified Product Catalog Naming Matrix

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